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Service

We 're with you from beginning to forever…

Teda UPX team will base on the usability to customize your battery solution, make your concept come to real, also provide installation, operation, maintenance service. Our customer service 24/7 on line!

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SERVICE

Power battery solution application and maintenance procedure:

-Accept customer battery after-sales feedback.

-After- sales service contact customer to understand the basic situation.

-Arrange for technicians to conduct initial inspections.

-Product failure problem analysis and diagnosis ( FA or 8D report to clients).

-Product quality problem.

-Commitment under the product warranty.

-Non product quality issues.

-Requires customer consent ( offer repair quotation).

-Repair product and send back to customer.

-Customer result confirmation.

-Returning to the customer and make record.